Position Information
Kiron is looking for a HubSpot consultant to support the Fundraising and Partnerships team with the successful roll-out of HubSpot as their new CRM tool.
While some team members have used HubSpot before, others are completely new, and the consultant will help ensure that everyone is confident and aligned in how the tool is used.
The first three months are critical for establishing a clean setup, streamlining workflows, and embedding CRM best practices into the team's daily habits. This role will combine hands-on technical implementation with practical guidance and weekly office hours to support adoption and long-term success.
Your Tasks
Conduct a weekly "office hour" session to support team members with real-time HubSpot questions and issues
Support with the set-up and configure HubSpot CRM, including contacts, companies, pipelines, and deal stages
Build and optimize fundraising and marketing workflows (e.g. lead routing, email nurturing, task automation)
Assist with form setup, landing pages, lead capture tools, and email templates
Provide light training to team members on how to use HubSpot efficiently for their specific roles
Configure dashboards and reports to help track performance and usage across the system
Advise on best practices for CRM hygiene, data quality, and segmentation
Support any integrations with third-party tools (e.g. Gmail, Slack, calendars, marketing tools)
Flag opportunities for improvement as your understanding of the team’s needs evolves
Your Profile
Proven experience setting up and administering HubSpot CRM (Marketing, Sales, and/or Service Hub)
Strong understanding of CRM strategy, lifecycle automation, and sales/marketing funnel stages
Comfortable explaining HubSpot concepts and features clearly to non-technical team members
Ability to troubleshoot user issues and find workarounds or best-practice solutions quickly
Strong communication and collaboration skills in a remote or asynchronous work environment
Experience working with small teams or startups is a plus
Ideally, experience with CRM integrations or API-based tools (e.g. Google, Asana)
Ideally, experience in Sales
Kiron is committed to empowerment and inclusion and continuously works to create a diverse, safe, and inclusive environment. We welcome applications from all people - regardless of cultural and social background, gender, age, religion, worldview, or sexual orientation.
Are you ready to Join our mission?
Please note that the assignment is scheduled to take place from September 2025 to November 2025, with an estimated maximum of 3 working days per month required. Candidates are expected to provide their proposed fee as a lump sum or based on standard daily or hourly rates, with the amount quoted as gross, inclusive of taxes and other applicable charges.
About us
Since 2015, Kiron has been at the forefront of offering accessible, innovative educational solutions to refugees and underserved communities globally. With a comprehensive digital platform, Kiron Campus, we have supported over 100,000 learners with skills essential for the labour market, fostering academic, professional, and personal growth.
