You have experience in the CRM field and want to apply your skills in a meaningful way within an international agricultural company? Then you've come to the right place!
We are looking for an Expert CRM Operations (f/m/d) to join our Customer Platforms Team at KWS SAAT SE & Co. KGaA in Einbeck. This full-time position is limited to one year and available as soon as possible.
In this role, you will actively support the operational execution of our CRM activities and contribute to successful customer communication and sales enablement.
Your tasks – diverse and hands-on:
- Conducting customer selections for mailing campaigns and events
- Acting as the contact person for order processing related to SAP debtor management
- Maintenance and management of seed varieties in the system
- Supporting the field sales team, business units, and marketing teams
- Handling Salesforce campaigns within customer activities (e.g., shipping of polo shirts, event registrations)
- Maintaining and updating customer data
- Close collaboration with the entire marketing team
- Ensuring compliance with KWS data protection policies according to GDPR
Your profile – qualified and proactive:
- Completed vocational training as an industrial clerk or comparable qualification
- Several years of professional experience in CRM or sales systems, ideally with Salesforce
- Very good German and good English language skills, both written and spoken
- Confident user of MS Office; knowledge of Salesforce, SAP, and ticketing systems such as JIRA or Matrix42 is an advantage
- Strong customer focus and communication skills – also via phone
- A structured, independent and responsible working style
- High level of initiative, flexibility, creativity and team spirit
- Affinity for data protection and experience with GDPR-compliant data handling
What you can expect – your benefits at KWS:
- As a family-owned company, we live by the values of closeness, reliability, foresight and independence – values that are actively reflected in our day-to-day work through a supportive and open culture
- True to our motto: “Make yourself grow!”, we encourage both professional and personal development
- You will benefit from excellent work equipment, a fully subsidised canteen, direct access to public transport, and free on-site parking
- We offer attractive additional benefits: flexible working hours, company pension scheme, capital-forming payments, Christmas and vacation bonuses, preferred shares, childcare allowance, JobRad and JobTicket
- Your health and safety matter to us: supported by an in-house company doctor, fire brigade and paramedics (with time credits), and corporate sports programmes
Would you like to contribute your CRM expertise in a team-oriented and collaborative environment at KWS? Then we look forward to receiving your application (cover letter and CV) via our applicant management system!