At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

The Regulatory & Government Affairs role represents both internal and external interests for the company. As an integral part of commercialization, this role involves identifying and communicating regulatory challenges and opportunities with Product, Sales, and Marketing teams.

Externally, the role position will position IDnow with government officials and policy makers within the European Union and national Member States—across different market sectors that advance digitalization and digital identity. This includes engagement within various Associations and Forums at both national and global levels, advocating for company best practices, contributing to position papers, and driving strategic goals in security and public-private collaboration.

Shape the Future of Identity in Europe by influencing key legislation in digital identity and regulatory compliance. This is a role with a high visibility and industry exposure, for which you will have the opportunity to engage with regulators, auditors and policymakers to drive impactful change.

Key Responsibilities

• Internal Support: Maintain regular communications with teams at IDnow, ensuring key updates on digitization and digital identity regulations and that compliance requirements align with commercialization strategies.
• External Engagement: Collaborate with government officials, regulators, auditors, and executives at national and federal levels—including technology and policy experts, to shape the future of digital identity.
• Monitoring & Compliance: Track EU and regional Member State Regulatory & Directive developments, analyzing upcoming changes to regulations.
• Database Management: Maintain and manage the internal Regulatory/Product database.
• Audit Support: Act as the connection between the Regulatory Affairs team and external auditors, leveraging personal relationships with ANSSI and other regulatory bodies.

Preferred Experience

• Prior experience in a regulatory affairs position, in similar companies or in trade associations, or government institutions.
• Familiarity with government agencies at both national and global levels.
• Ability to translate complex technical requirements and regulations for internal teams across different departments.
• Skilled in advocating for company interests at government forums, association events, and industry conferences, engaging with regulators and policymakers.
• Capable of handling complex regulatory topics, ensuring strategic execution and seamless collaboration with internal and external stakeholders.
• Comfortable with technical concepts and SaaS environments, able to quickly grasp new products and industry trends.
• Strong convincing and negotiation skills, particularly in regulatory discussions.
• Adept at building and maintaining networks within government, regulatory associations, and industry groups.
• Able to self-direct, shape regulatory positioning, and drive strategic initiatives.
• Fluent in English.
• Advanced level in German.
• Additional European languages are a plus.

Perks & Benefits

• 2 days remote
• Health & Wellbeing: Use your full access to nilo.health, including 1on1 sessions
• We value personal and professional development: make full use ot the training Platform Udemy!
• A supportive feedback-based culture where respect and integrity guide us in what we do
• We make your remote work comfy: we provide support on equipment and offer flexible working hours; we help you collaborate and connect with your colleagues both locally and remotely
• Paid special leave days
• Workcation possibilities
• Specific, locational benefits