Suchvorschläge:

Minijob
Teilzeit
Quereinsteiger
Aushilfe Minijob
Job
Schüler Praktikum
Sozialpädagoge
Aushilfe
Vollzeit
Küchenhilfe
Büro
Home Office
Minijob 520 Euro
Nordrhein-Westfalen
Bayern
Baden-Württemberg
Hamburg
Berlin
Munich
Hessen
Bochum
Dusseldorf
Aachen
Kreis Mettmann
Duisburg

Technical Specialist (m/f/d)

ABB
45.527 € - 57.648 € pro Jahr
Heidelberg, Baden-Württemberg
Vollzeit
vor 4 Tagen

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Technical Support & Training Manager


Key responsibilities

In this role, you will provide L3-level technical support for PLC, HMI and drive-based applications – including cloud connectivity – within the Motion Drive Product (MODP) portfolio. You will act as an expert contact for customers, partners, and internal stakeholders, ensuring reliable pre- and post-sales support and contributing to the continuous development of the technical ecosystem around our PLC solutions.

The work model for the role is: onsite / hybrid. #LI-Onsite / #LI-Hybrid

This role is contributing to the Motion Drive Products division in Heidelberg. Main stakeholders are customers, partners, local sales teams, technical support colleagues, product management, R&D and global support functions.

You will be mainly accountable for:

  • Providing technical support for customers and partners regarding PLC, HMI, drives and cloud-connected automation solutions

  • Coordinating with local and regional technical support units to resolve complex technical issues by understanding customer problems and reproducing them for effective troubleshooting

  • Delivering technical trainings to internal and external stakeholders inside and outside ABB

  • Preparing and maintaining technical documentation, and managing hosted infrastructure - such as application notes and example- on cloud platforms

  • Supporting customers with order-related technical queries and coordinating resolution with internal teams

  • Gathering customer and market feedback, sharing insights with Product Management and Product Marketing, and conducting benchmarking to support strategic product development

  • Ensuring a high-quality customer experience through clear communication and regular updates

  • Support Pilot 0 tests for new products and features

You will join a dedicated and highly skilled technical support team, where you will be able to contribute your automation expertise and collaborate closely across functions and countries.

Qualifications for the role

  • Degree in automation engineering, electrical engineering, mechatronics or similar; alternatively, completed vocational training as an electronics technician for automation technology or in a related technical field

  • Proven programming and configuration skills of PLC, HMI and drive systems (ABB or comparable platforms)

  • Strong troubleshooting abilities for diagnosing software/ hardware faults; familiarity with tools such as Wireshark, basic Linux knowledge is beneficial

  • Logical thinking skills to trace issues through PLC code and system architecture

  • Familiarity with IT/networking industrial communication protocols and cloud connectivity

  • Ability to read and interpret technical schematics and drawings

  • Strong customer focus and structured problem-solving approach

  • Good command of English and German, both written and spoken

Benefits

  • Employee Assistance Program

  • Accident Insurance for Business Trips and Assignments

  • ABB Children's Holiday Home

  • Family Care Leave

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

Join us. Be part of the team where progress takes place, industries transform, and your work shapes the world.
Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Speichern Bewerben
Job melden
Weitere Jobempfehlungen:

Avionics Technical Instructor

OnTarget Communications
Hamburg
41.500 € - 52.549 € pro Jahr
Deliver both theoretical and practical training sessions for aircraft maintenance personnel, pilots (ground theory), and technical...
vor 4 Tagen

Technical Support Specialist

SENSTAR
Main-Kinzig-Kreis, Hessen
36.181 € - 45.813 € pro Jahr
  • Excellent verbal and written communication skills, with the...
  • Continuous Professional Development: We are committed to...
vor 6 Tagen

Technical Specialist (m/f/d)

ABB
Heidelberg, Baden-Württemberg
45.527 € - 57.648 € pro Jahr
  • Coordinating with local and regional technical support...
  • Delivering technical trainings to internal and external...
vor 4 Tagen

Technical Team Lead (f/m/d) Linux System Administration

NTT DATA
Munich, Bayern
  • As the Technical Team Lead (f/m/d) Linux System...
  • In this role, you will act as a point of contact /...
vor 2 Wochen

Technical Support Specialist (m/f/d)

ABB
Märkischer Kreis, Nordrhein-Westfalen
40.317 € - 51.051 € pro Jahr
  • Delivering product/solution/service-related training; and...
  • You are learned to work with the relevant tools for this...
vor 1 Woche

Technical Expert Vehicle Communication (all gender)

ALTEN
Munich, Bayern
  • take end-to-end responsibility for planning, breaking...
  • act as the main technical contact for your domain and ensure...
vor 2 Wochen

Senior Technical Recruiter (Fixed Term)

NVIDIA
Vogtei, Thüringen
50.709 € - 64.208 € pro Jahr
We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous,...
vor 3 Wochen

Technical Procurement Intern

Ucaneo
Berlin
  • Offer comparison: Support the comparison of technical quotes...
  • Legal and regulatory screening: Check compliance...
vor 3 Wochen

Technical Expert Basicfunctions (all gender)

ALTEN
Munich, Bayern
  • take full ownership for planning, breaking down and...
  • coordinate all domain-related activities and ensure smooth...
vor 2 Wochen

Technical Assembly Operator

Vanguard Automation GmbH
Karlsruhe, Baden-Württemberg
42.338 € - 53.609 € pro Jahr
  • Assembly and installation of system Assistance with system...
  • Assistance with system installation and Support in the...
vor 3 Wochen