Join our success story and become part of our digital and client engagement team. We are looking for a (Senior Digital) Specialist (m/f/d) based in our head office in Hamburg; fixed-term / permanent.
YOUR IMPACT:
- Steer the day-to-day business and continuous optimization of our own online shop and our e-retailer brand rooms with focus on our Fragrance & Beauty division
- Manage the e-retail business, including onboarding, campaign planning, execution, performance tracking and partner relationships
- Drive e-commerce, digital, and omni-channel initiatives, platforms, and digital service offers to enhance the customer journey and brand presence
- Lead and support projects regarding innovation, e-retail, and e-commerce, from ideation to roll-out
- Develop and implement ideas to drive sales and traffic across all digital and omni-channel touchpoints
- Identify and test new tools, and growth opportunities
- Collaborate with key stakeholders in our market and Europe region to deliver a seamless online and omni-channel customer journey and provide valuable market insights
- Ensure all digital activities comply with brand guidelines and legal requirements
- Stay up to date with industry trends, best practices, and emerging technologies in e-commerce, omni-channel, and digital wholesale
YOUR ENERGIZERS:
- Passionate for data-driven analysis and strategic planning to achieve impactful results, with a hands-on mentality
- A natural ability to challenge existing processes to create efficient workflows
- Strong interest in navigating a dynamic and evolving digital business
- Fascination for the luxury industry paired with a customer-centric mindset
YOUR PROFILE:
- Successfully completed university degree in business economics, digital, marketing or related field
- Several years of work experience in an e-commerce environment with a strong focus on data analytics, omnichannel and project management, and retail media is a plus
- Excellent communication skills in English and German
- Proficiency in digital / e-commerce tools and data management platforms (e.g.; Power BI, Google Analytics, Excel, Salesforce and others)
OUR BENEFITS:
- Team spirit and an inspiring company culture
- Central office in Hamburg's HafenCity, extensive digital tools and remote working options
- Individual development opportunities and trainings
- Wellbeing programs
- Exclusive conditions for our fashion and beauty products
- Six weeks of vacation plus one Wellbeing Day and two days for social volunteering per year
We look forward to receiving your application (including references, notice period and your salary expectations) via our career website.
“At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.”
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