- Develop and execute a comprehensive plan / strategy for the development of this service, offering together with Operational leadership.
- Generate effective leads and opportunities, ideally based on your existing network and book of business.
- Meet and exceed financial growth targets and expand DP World’s geographic and solutions offering footprint.
- Identify and develop relationships with key decision makers at all levels within a customer.
- Maintain understanding of customers’ expectations relative to operational solutions, costs, and results and ideally are aware of some of their challenges before they are.
- Understand the customer's business (strategically, operationally, financially). The customer's buying process and identify all influence(r)s, intimately understanding their requirements.
- Maintain CRM for an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing / increasing the probability to win.
- Coordinate RFQs for new business opportunities and renewals of existing business with assigned customers, engaging in other functions as required and own the commercial relationship and contract negotiations with the customer. This is a key part of your role: You are the internal face of the customer during a bid phase.
- Follow the internal commercial process, procedures, and threshold & foster a close cooperation between Account Management, the G-KAM and other DP World service offerings, Operations, Operational Excellence and all other functions (IT, HR, Finance, etc.).
QUALIFICATIONS
- Technical or commercial related credentials from a University/College or work-related equivalent experience.
- Demonstrated experience in Account Management, including the use of pricing templates, cost databases, and other supporting tools.
- A good understanding of production and logistics processes and their costs.
- Fluent communication in English and a local language.
- Ability to empathize and understand client viewpoint (read what is on his mind) and requirements and act as their champion within DP Worlds internal organization
- Ability to interpret data and derive solid conclusions from analysis.
- Ability to create structure and organization within a fast-moving environment
EXPERIENCE
- At least 10 years in a similar role with an excellent address book of contacts with customers in the industry.
- Excellent knowledge of logistics, in Road, Rail, Air, Ocean, Contract Logistic
About DP World
Trade is the lifeblood of the global economy—it creates opportunities and enhances the quality of life for people around the world. At DP World, our purpose is to make global trade flow better, transforming what’s possible for the customers and communities we serve across the globe.
With a dedicated, diverse, and professional team of over 111,000 employees representing 159 nationalities across 77 countries on six continents, DP World is accelerating trade towards a seamless, future-ready supply chain.
We are transforming and integrating our operations—spanning ports and terminals, marine services, logistics, and technology—by combining our global infrastructure with local expertise. This enables us to deliver stronger, more efficient end-to-end supply chain solutions that have the power to reshape how the world trades.
We are also shaping the future through investment in innovation. From intelligent delivery systems to automated stacking technologies, we are at the forefront of disruptive technologies, driving the industry toward smarter trade routes and minimizing friction from factory floor to customer doorstep.
Our mission goes beyond logistics—we aim to bridge divides between nations and cultures, not only through what we do but also in how we do it.
We are committed to fostering a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that promoting inclusion and diversity fuels innovation and growth, helping us connect people, businesses, and societies. Open minds and diverse perspectives are what change the world—and together, we can redefine what’s possible.
The DP World family includes syncreon, Imperial, and P&O.
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