Quality Stream Leader Upstream
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
- Monitor and analyze daily product stream quality
- Ensure optimal FTQ (First Time Quality) performance
- Manage PDCA cycles related to complaints, GMP, and audits
- Represent quality as an ambassador within the stream
- Oversee product quality parameters and performance reporting
- Conduct training and coaching on HACCP, FTQ, and specifications
- Support and implement Continuous Improvement (CI) projects
- Upstream/Downstream Leaders
- Process and CI Engineers
- Shift Leaders
- Maintenance Stream Leaders
- Master Liquor Pressing Team
- Local and Regional QA
- External cleaning service providers
- Bachelor’s degree in Engineering or Food Science, or equivalent vocational training with a focus on Quality Management
- Minimum of 5 years' experience in Quality Assurance within a HACCP-regulated FMCG environment
- Experience supporting customer audits
- Proficiency in SAP and project management
- Strong knowledge of process improvement methodologies (Lean, Six Sigma, 8D)
- Excellent communication skills in German & English
- Strong analytical and conceptual thinking
- Proactive mindset with a drive for change and improvement
- Skilled in stakeholder management and cross-functional collaboration
- Structured and detail-oriented work style
- Clear communicator with a focus on safety and urgency
- Open and solution-oriented approach to teamwork
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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