Operations, Process & People Leadership (Tax Oversight), Managing Director

Who we are looking for
This role is designed for a dynamic leader with a strong background in operational excellence, process optimization, and people management. While a foundational understanding of tax processes is beneficial, the emphasis is on driving execution, managing cross-functional teams, and ensuring high-quality service delivery across tax-related operations.

Work location will be Germany

What you will be responsible for

• Lead and coordinate operational execution across tax-related processes, ensuring timely and accurate delivery.
  
• Drive continuous improvement initiatives, including automation and simplification of workflows.
  
• Manage and develop a high-performing team, fostering a culture of accountability and growth.
  
• Managing client relationships with a strong focus on collaboration and adherence to SLAs.
  
• Act as the primary interface between tax operations and key stakeholders.
  
• Oversee service delivery from external vendors, including performance tracking and issue resolution.
  
• Ensure adherence to internal procedures and contribute to the evolution of the Target Operating Model (TOM).
  
• Support strategic projects and transformation initiatives.

What we value
These skills will help you succeed in this role

• Proven track record in operations or process management.
  
• 10+ years experience in a related role
  
• Strong leadership and people management skills.
  
• Experienced in handling challenging clients through expertise, communication, and relationship management.
  
• Driving a strong risk and control environment including conduct, ethical behaviour and risk excellence / speak up culture
  
• Excellent communication and stakeholder management abilities.
  
• Familiarity with tax operations or financial reporting is a plus.
  
• Fluent in English & German

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.