Upvest is on a mission to make investing as easy as spending money. The company empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and enterprises alike can save resources and fully focus on their core business.
Upvest is one of the few fintechs in Europe that can provide its B2B clients with the full range of investment opportunities in the areas of principal broking business, proprietary trading, and safe custody business for traditional securities. The company was founded in 2017 by Martin Kassing and currently employs more than 180 people across Europe. Its latest €100m fundraising round (Series C) was led by Hedosophia and Sapphire Venture, with continued support from existing investors including Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Motive Ventures, and Notion Capital.
We currently employ 200+ people across Europe with our headquarters based in Berlin, Germany, and hubs in Tallinn, Estonia, and London, UK.
As Upvest enters the next stage of growth, we are looking for an exceptional Lead Technical Writer. You will work directly with Christian Wöhlke owning topics critical to Upvest’s product and business success:
Your mission
Evolve the existing foundation of API guides & specifications into an industry-leading package of developer-friendly integration resources.
Ensure the Investment API’s representation in docs.upvest.co and elsewhere remains a key enabler for pre-sales decision-making.
Build and channel the domain expertise across Upvest’s teams into concise & accurate documentation which is geared towards a streamlined integration experience.
Help Upvest navigate the challenge of 20+ integrations per year, catering towards the specific needs of massive enterprise clients, all the while making specific, targeted content accessible to a Client’s particular integration needs.
What you can expect from this role
Autonomy coupled with inspirational leadership: When we say empowered teams and roles we mean it. In this role you will fully own the outcome - with your manager and senior leadership ready to support you at all times.
The importance of documentation: At Upvest we highly value the importance of our public documentation and the work done by Technical Writers. That is why we went public with our documentation portal when the product was still in its infancy. No struggle for access or resources that technical writers may encounter elsewhere.
Product Engineering culture = No silos: Teams are working together guided by joint OKRs and a clear roadmap. This unified culture & way of working means fewer silos exist which a technical writer would need to break through, enabling easier collaboration to deliver client value in a decoupled and dynamic manner.
An exceptional team: Upvest’s Product team is one of a kind when it comes to combining impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events.
Continuous learning: The complex yet fascinating field of investments, building an API product on a state-of-the-art tech stack, and working with the most relevant fintechs and financial institutions provide for an incredibly rewarding learning experience. It is a great opportunity if you aspire to grow professionally.
What you bring
You have 5-8 years experience working in a technical writing role setup, similar to Upvest, or differing experiences which equate to the same skill set. Ideally for investment or financial products, in a company serving B2B Clients.
You are technical and can both manage your own code repositories and get hands on with the Upvest API. You are the earliest adopter of any new feature, mixing product experience, killer QA instincts and empathy towards the user, client & developer.
You’re a master of penmanship and have the ability to communicate in a consistent ‘tone of voice’ towards our Clients, translating domain expertise into materials which streamline the end-to-end integration experience.
You speak with clients and are comfortable jumping into an ongoing launch to explore how our docs are used. But equally building deep relations with Upvest’s product managers, embedding to co-develop the latest feature documentation.
You’re committed to developing your knowledge, be it about the industry or our product. Your aspiration is being able to work in a self-standing role, ‘floating’ across the different teams, for whom documentation is to be produced.
You have an understanding of modern product management principles, respective methodologies and best practices.
You are innovative, eager to explore ways in which AI and LLMs can support the technical writing discipline.
You represent the consumer of our docs towards Product, and actively experiment with ways to make Clients aware of produced content.
Why Upvest?
We're working on solving a hard problem: fixing the European securities financial infrastructure that empowers more people to be able to invest. You have the opportunity to contribute to this change.
We invest in your growth with a dedicated development budget and plenty of opportunities to advance in your role.
We take hiring seriously with a strong focus on keeping a high bar when interviewing (equally important is that we hire decent people, who are passionate about their craft and helping us achieve our shared mission).
While we're not quite fully-remote, we are committed to being a flexible employer, as we understand you don't have to be in the office to do your best work.
We live a culture of empowerment, trust (that we hire the best people and get out of their way) and openness (there's a greater advantage in sharing information than keeping it to ourselves).
Our values:
Learn and grow. We aim high to shape our future. We give and request honest feedback knowing that we develop together. Progression over Perfection.
Team first. We make it easy for others. We value our differences and are open to others' opinions. We win and celebrate together! Team over Egos.
Own the outcome. Whether we win or we lose, we stand together. We are proactive and get the job done. Outcome over Process.
Tell the story. We always start with the why. We share knowledge to empower others. Transparency over Complexity.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
