Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job Description
Primary Function of Position:
The primary function of the Regional IT Hardware Asset Administrator is to efficiently manage and oversee the entire lifecycle of IT hardware assets within the EMEA region. This role encompasses a variety of responsibilities essential to maintaining an organized and effective IT asset inventory. The administrator plays a critical role in ensuring that IT hardware assets are effectively managed, from procurement to disposal, to support the organization's operational needs and strategic goals.
Roles and Responsibilities:
- Procurement, Receipt, and Storage: The administrator is responsible for the procurement of IT assets, ensuring that all purchased equipment is received, stored, and managed properly.
- Issuing and Shipment: Timely issuance and shipment of IT assets to the relevant departments or personnel, ensuring that all hardware is delivered as needed.
- E-Waste Coordination and Asset Reclaim: Assisting in the coordination of e-waste management and the reclamation of IT assets to ensure environmentally responsible disposal and efficient recovery of usable equipment.
- Demand Forecasting and Planning: Forecasting equipment needs based on historical data and future demand, planning deliveries to meet these demands while monitoring inventory levels to avoid shortages or surplus.
- New Hire and Termination Processes: Handling the setup and distribution of computers for new hires, as well as processing equipment for terminated employees and contractors.
- Warranty Repairs and Re-imaging: In collaboration with local support teams, scheduling and performing warranty repairs for returned equipment, as well as imaging computers in accordance with replacement strategies and hiring forecasts.
- Miscellaneous IT Support: Performing various other tasks and duties as required by the ITSS management team to support the overall IT environment.
Qualifications
Required Knowledge, Skills, and Experience:
Required:
- Working knowledge of Windows/macOS and major computer components (e.g., desktop, laptop, monitor, keyboard)
- High capacity and data analysis skills
- Solid organizational skills and ability to operate independently
- Professional work ethic
- Solution oriented
- Excellent oral and written communication skills
- Fluent in English and German
- Strong interpersonal skills
- Physical fitness to perform the essential duties of this position
Preferred:
- Understanding and experience with computer imaging technologies
- Experience using ServiceNow Incident and Asset Management
- Experience using procurement and spend management software (Coupa, Ariba)
Additional Information
Intuitive ist ein Arbeitgeber, der gleiche und gerechte Beschäftigungsmöglichkeiten bietet. Wir bieten allen qualifizierten Bewerberinnen und Bewerber gleiche Beschäftigungsmöglichkeiten, unabhängig von ethnischer Herkunft, Geschlecht, Schwangerschaft, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Hautfarbe, Alter, Religion, geschütztem Veteranenstatus, Behindertenstatus, genetischen Informationen oder einem anderen Status, der nach den geltenden Gesetzen auf Bundes-, Landes- oder lokaler Ebene geschützt ist, und verbieten jegliche Form von Diskriminierung und Belästigung.
