Restaurant Onboarding Specialist (m/f/x)

wolt
48.230 € - 61.070 € pro Jahr
Berlin
Vollzeit
vor 1 Tag
Sales & Merchant Operations

Berlin, Germany

Full-time

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Our Onboarding team is the first step in our restaurant partners’ Wolt journey — and as a Specialist, you’ll make sure that journey starts off better than they ever imagined. You’ll be the go-to person for some of our most high-profile and strategically important acquired partners, guiding them through their onboarding, making them feel at home on Wolt, and setting them up for long-term success.

But you won’t stop there. You’ll also get stuck into projects that improve how we work, making our onboarding process faster, smoother, and even more delightful for every partner who joins us.

If you’re the kind of person who can juggle details without losing sight of the big picture, loves building great relationships, and is always looking for ways to make things better — this might just be your next adventure.

What you’ll be doing

Own the onboarding experience for high-profile and strategically important restaurant partners, ensuring every step meets Wolt’s highest standards.

Lead and deliver projects that make our onboarding process more efficient, more scalable, and more partner-friendly.

Act as the main point of contact for partners during onboarding — training them on our tools, sharing best practices, and making sure they feel confident from day one.

Work hand-in-hand with sales, operations, and account management teams to guarantee a smooth handover and a strong start for every partner.

Keep a close eye on quality and partner satisfaction in the first months, stepping in to solve problems before they become roadblocks.

Use our data and insights to spot growth opportunities for partners and recommend ways to make the most of them.

Ensure every venue’s content and visuals on the platform are accurate, engaging, and aligned with the Wolt brand.

Share your know-how with the team, helping newer onboarding colleagues grow and thrive.

Our humble expectations

Experience in onboarding, account management, or partner-facing operations — ideally with high-value clients.

Strong project management skills, from planning to execution.

Great communication and relationship-building abilities, with a knack for creating trust and keeping things moving.

Detail-oriented, organized, and able to juggle multiple priorities without breaking a sweat.

Data-savvy with solid problem-solving skills and a “let’s make it happen” mindset.

Passion for food, restaurants, and delivering top-notch service.

Excellent written and spoken German, plus strong English skills.

Next steps

If we think you could be a great match, we’ll kick things off with a short screening call, then you’ll meet the hiring manager, and finally, you’ll get to show your skills in a case study based on real-life Wolt scenarios.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

TeamOur visionOur cultureOur people
We drive Wolt’s growth

We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.

Sales at Wolt
The delivery of (almost) everything

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.

In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.

Our story
Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Our culture

“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."

Read Nicolas' story
Team
We drive Wolt’s growth

We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.

Sales at Wolt
Our vision
The delivery of (almost) everything

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.

In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.

Our story
Our culture
Our culture

At Wolt, you’ll learn more, build more, and ship more than in most other companies.

You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.

Our culture
Our people

“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."

Read Nicolas' story
Bewerben
Weitere Jobempfehlungen:

Restaurant Onboarding Team Lead

wolt
Berlin
55.472 € - 70.240 € pro Jahr
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world As part of our Onboarding...
vor 2 Wochen

Aushilfe für Restaurant und Rezeption

Alternate Sportpark GmbH
Landkreis Gießen, Hessen
  • Gäste in Empfang nehmen
  • Bedienung im Restaurant
  • Getränkeausschank an der Theke...
vor 4 Tagen

Junior DODIN Systems Specialist

SOSi
Landkreis Mainz-Bingen, Rheinland-Pfalz
55.292 € - 70.012 € pro Jahr
  • Assist in analyzing, testing, and troubleshooting DODIN...
  • Assist with the configuration of network devices like VPNs.
  • ...
vor 1 Woche

Junior Supply Operations Specialist

SOSi
Landkreis Mainz-Bingen, Rheinland-Pfalz
45.900 € - 58.120 € pro Jahr
  • Assist in providing logistics support for materials,...
  • Ability to follow processes, procedures, and direction to...
vor 1 Woche

Junior VOIP / VTC Engineering Specialist

SOSi
Landkreis Neustadt an der Waldnaab, Bayern
52.250 € - 66.160 € pro Jahr
SOSi is seeking a highly qualified Junior VOIP / VTC Engineering Specialist to support US Army requirements in the Europe &...
vor 5 Tagen

Journeyman VOIP / VTC Engineering Specialist

SOSi
Landkreis Neustadt an der Waldnaab, Bayern
54.748 € - 69.324 € pro Jahr
  • Support the installation and post-installation service and...
  • Assist in the planning, engineering, operation, and...
vor 5 Tagen

Servicetechniker m/w/d für konventionelles & automatisches Melken

BayWa AG
Bayern
  • Als Servicetechniker für Melksysteme installieren, prüfen...
  • Als Servicetechniker stellen Sie eine fachgerechte Beratung...
vor 23 Stunden

Augenoptikermeister (m/w/d)

eyes + more
Neuss, Nordrhein-Westfalen
34.904 € - 44.196 € pro Jahr
  • Ein sicherer und flexibler Arbeitsplatz: Ein unbefristeter...
  • Deine eyes + more Brillen: Bis zu acht gratis...
vor 1 Tag

Verkäufer ServiceStore DB - Teilzeit (w/m/d)

Valora Group
Dusseldorf, Nordrhein-Westfalen
26.456 € - 33.499 € pro Jahr
  • Berate Deine Kundschaft beim Kauf von Food und Non Food...
  • Mit Sauberkeit, Ordnung und einer attraktiven...
vor 1 Tag

Leitende Fachkraft Kindertagesbetreuung (m/w/d)

Diakonie Dresden
Dresden, Sachsen
35.610 € - 45.090 € pro Jahr
Bitte haben Sie Verständnis dafür, dass wir eventuell entstehende Kosten im Zusammenhang mit einem Vorstellungsgespräch in unserem...
vor 1 Tag