Change the way the world travels
Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by 16 other local offices across the globe.
Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.
Team mission
Our mission is to provide outstanding and scalable support to supply partners in delivering unforgettable experiences to our mutual customers. As a part of one of the three teams constituting the Supplier Enablement pillar at GetYourGuide, the Scaled Operations team focuses on inventory back office operations including acquisition, onboarding and maintenance.
Your mission:
- Maintaining day-to-day operations which drive growth for our inventory and improve the content of our product.
- Address and resolve issues related to our digital ticket warehouse and collaborate with Sales to manage supplier relationships effectively.
- Identify and proactively address process improvement opportunities within the team and across other departments, including Sales, Supply, and Content.
- Utilize data-driven decision making to streamline operational workflows, implement automation, and measure the impact of improvements on performance metrics.
- Coordinate with internal departments and external stakeholders by presenting data-backed recommendations and ensure timely completion of projects and meeting deadlines.
Your toolkit:
What sets you apart:
- Demonstrated expertise in Operations Management, Customer Care, or a related field, with a proven track record of driving operational excellence.
- Strong problem-solving abilities to address and resolve complex challenges effectively and efficiently.
- Excellent data analysis capabilities to drive strategic decisions.
- Effective communication skills for collaboration across departments and with external partners.
- Proven ability to manage multiple high-impact projects simultaneously, ensuring prioritization and timely delivery of tasks.
- You are fluent in written and spoken English. Fluency in another European language is a plus (French, Italian, or Spanish).
We want your journey with us to be extraordinary
Here’s how you can expect us to commit to you and your growth.
- Annual personal growth budget and mentorship programs for continuous learning and development
- Work from anywhere in the world for 40 days per year
- Flexible working arrangements to support work-life balance
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation and fitness budget
- Discounts for you, your friends, and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
And more…
How to apply
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].
We’re an equal opportunities employer
Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
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