Company Description
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
We are on the lookout for a Product Analyst - Logistics to join the Logistics Analytics Team, on our journey to always deliver amazing experiences.
In Logistics, we build products and shape processes towards an amazing delivery experience for our customers, riders, and service. In the Analytics team, we curate data to uncover insights, enable self-service discovery, and drive strategic development of Logistics functions. Being embedded in the Product Line, we foster the “data-first” mindset and drive change in product development by owning end-to-end experimentation and building complex KPIs.
As a Product Analyst, you will bring insights for your dedicated domain, collaborate with a team of about 5-10 analysts, drive projects across various data functions, collaborate with Data Science and enable our stakeholders in Product, Tech, and Operations to make data-driven decisions.
Your products will be used daily by thousands of agents across Delivery Hero’s 70+ markets, helping scale and enhance our AI-powered guided assistance — directly boosting agent productivity and service quality.”
In our Logistics Team, you’ll tackle high-impact challenges that make last-mile delivery efficient, affordable, and sustainable. Your work will directly improve experiences for riders, end customers, and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations, supporting expansion into new areas like grocery and retail.
Engaging with key stakeholders to understand the business vision, requirements & priorities and helping to translate this into actionable insights
Curate unstructured data, define event tracking and build accessible, creative and engaging data visualizations to facilitate access to insights
Design, build and analyse complex KPIs to measure the impact of our Products and the success of our business strategies
Own end-to-end experimentation (A/B testing)
Lead data exploration projects, and help identify and define future insight and data needs to support various business initiatives
Qualifications
You have 3-5 years experience as an Analyst (Data/Product working for internet companies or analyzing datasets in empirical research)
You have a Bachelor's degree or higher in a quantitative subject, (e.g. computer science, physics, mathematics, engineering, statistics, neuroscience, psychology…)
You possess excellent SQL skills, with practical experience of big data tools (ideally BigQuery) as well as intermediate Python skills, with practical experience
You are a proven team player behavior and process-oriented mindset, you are independent and rigorous working style, appreciation for Agile environments, excellent communication skills
You are highly passionate about data, with creative problem-solving abilities and an eye for detail, you are creative in data visualization
Nice to have:
You have experience with A/B testings and applied statistics
You have experience with version control systems (VCS) (e.g. Github)
Experience with using data lakes / data marts
Experience with Tableau
Experience with Airflow
Additional Information
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support, access to the Udemy Business platform to explore a variety of online courses
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Mindfulness and Gym & Bicycle Subsidy
The power of getting together over some food is unrivalled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses and access to Internal Housing Hub
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
