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Bewerben

Head of Customer Service / Business Management (m/f/d)

HAUPT PHARMA
72.311 € - 91.561 € pro Jahr
Regensburg, Bayern
Vollzeit
vor 1 Woche

für den Standort Regensburg, Deutschland

Would you like to make a valuable contribution to the health of patients? And do something really meaningful on your own responsibility? Then we look forward to hearing from you! Excellence beyond manufacturing - that's what we stand for as Aenova, one of the world's leading contract manufacturers and developers for the pharmaceutical industry with 4,000 employees at 15 sites. Our site in Regensburg is a competence center for high potent solids, e.g. cancer medicines.

Your key responsibilities

  • Leading and managing customer relationships for the Regensburg site
  • Communicating the production and delivery range that can be offered to customers
  • Communicating customer wishes and requirements to the site organisation
  • Leading and managing the design, negotiation and agreement of commercial conditions between customer and site: supply contracts including amendments (e.g. on prices and lead times), binding forecasts, non-binding forecasts, orders and order confirmations
  • Leading and managing the forecast and order process and post-order activities
  • Leading and developing the Business Management and Customer Service team at the site
  • Close cooperation and coordination with the management, the members of the SLT and the corporate organisational structure
  • Measurable contribution to increasing customer satisfaction and benefits for Aenova Regensburg

Your profile

  • Degree in a business-related, scientific or technical field, combined with relevant professional
    experience – ideally in the pharmaceutical industry
  • Strong track record in assessing customer needs, managing objections, and delivering tailored
    solutions to resolve issues effectively
  • Skilled in negotiating and closing deals as well as presenting in front of various target groups
  • Proven experience in contract management combined with strong business acumen
  • In-depth knowledge of commercial supply services and market dynamics
  • Experienced in leading teams and driving process improvements in a sales environment
  • Understanding of pharmaceutical products, including highly regulated and specialized solid forms
    would be a plus
  • Strong organizational and coordination skills with a hands-on and proactive mindset
  • Excellent communication skills in English and German, both written and verbal, with persuasive
    impact

Your motivation

Are you looking for new challenges in a highly competitive environment? And you want to tackle them creatively and on your own responsibility? Do you prefer a "get-it-done" culture and think in terms of solutions rather than problems? What are you waiting for? We would be happy to explain our corporate benefits in a personal conversation!

If you have any questions, I - Robert Richter / Human Resources - will be happy to help you: +49 941 4601 0


Online seit: 17.06.2025
  • Beschäftigungsverhältnis
    Vollzeit
  • Unternehmen
    Haupt Pharma Amareg GmbH
  • Bereich
    Sales/Marketing


Kontakt

Haupt Pharma Amareg GmbH • Member of the Aenova Group • Donaustaufer Straße 378 • 93055 Regensburg

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