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Fixed Term contract (24hrs/week) - Client Advisor - Berlin KaDeWe

AMI PARIS
29.749 € - 37.669 € pro Jahr
Berlin
vor 1 Tag

Job description

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty.
A Sales Advisor's responsibilities include:

CUSTOMER RELATIONS
The Sales Advisor's mission is to invite customers to explore the world of AMI and to offer a unique shopping experience:

  • Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.

  • Understands customer needs and proposes a relevant selection of products while encouraging cross selling.

  • Assists customers during fittings and accommodating any alterations when needed.

  • Embraces a customer loyalty culture, builds strong and long-term relationships with clients.

  • Introduces new customers to the brand.

STOCK

  • Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)

VISUAL MERCHANDISING

  • Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.

  • Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.

Job requirements

  • Experience in luxury sales and/or designer clothing and familiar with sales techniques.

  • Curious and willing to dedicate yourself to a new project.

  • Smiling, dynamic, involved, and excellent interpersonal skills.

  • Mastering customer service skills and demonstrating ability to foster a customer-service spirit.

  • Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.

  • English and German are a must and another language is a real asset.

  • Fixed Term Contract (from mid November until January) // (24/hours per week)

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