Field Application Engineer
Enabling a software-defined, electrified future.
Visteon is a technology company that develops and builds innovative digital cockpit and electrification products at the leading-edge of the mobility revolution. Founded in 2000, Visteon brings decades of automotive intelligence combined with Silicon Valley speed to apply global insights that help transform the software-defined vehicle of the future for many of the world’s largest OEMs. The company employs 10,000 employees in 18 countries around the globe. To know more about us click here.
Mission of the role: Become the bridge between cutting-edge technology and a seamless user experience. Integrate high-voltage electronic components into customer powertrains, ensuring flawless functionality from factory introduction to real-world use. Diagnose product issues, analyze test results, and support development to deliver intuitive and error-free experiences for our customers.
Key Objectives of this Role:
- Product integration for HV electronic components into customer carlines.
- Support of the factory introduction (calibration, self-diagnosis, line diagnosis), as well as analysis of the problems that arise.
- Product diagnostics.
- Feature Maturity test of the software from the user's perspective in the final electrical system environment.
- Analysis of error findings from the different test departments.
- Support software development in error analysis (reproduction of errors, creation of traces).
- Support test development for hardware validation.
Key Performance Indicators:
- Achieve and maintain a >90% user satisfaction rating for HV Product Line performance and quality.
- Ensure a 0% defect rate for newly introduced infotainment and control devices across all factory calibration, self-diagnosis, and line diagnosis processes.
- Reduce the average time to identify and resolve critical device-related issues by 10% through proactive analysis and collaboration with development teams.
Key Year One Deliverables:
- Successfully integrated 2 HV products into the production line, ensuring flawless functionality and achieving zero defect rates during factory introduction.
- Identify and resolve at least critical device-related issues within 5 days of their occurrence.
- Contribute to the development and improvement of test cases or diagnostic procedures for hardware and software validation, enhancing overall product quality and user experience.
- Collaborate with development teams to analyze and address at least user-reported errors or feature maturity concerns, ensuring intuitive and error-free device interactions.
- Develop and present reports containing comprehensive analyses of test results, error findings, and recommendations for improvement, promoting data-driven decision-making within the organization.
Qualification, Experience, and Skills:
- Completed Engineering degree with a focus on Electrical Engineering, Computer science, Communications Engineering, Physics, or a comparable qualification, e.g. technician with a good degree.
- Good analytical skills.
- Safe handling of automotive tools, ideally also VW-specific (*see below).
- Good knowledge of automotive bus systems and diagnostic protocols.
- Safe application of software development processes.
- Knowledge of driver information or infotainment is an advantage.
- Very good communication skills and intercultural competence.
- Fluent in English.
- Automotive Tools: Vector CANoe, Test Automation Editor, CANdelaStudio, ODXStudio, CANape, Visual Studio, CANStress, scanscope, IAV Flash Konverter/Easy Prog, OpenScape, Teamcenter, JCI Smile/EEPROM tool, Renesas FP5 GUI/Flashload/HCU, VW Offboard Diagnostic Information System Engineering (ODIS)/TBAD Client, VAS Checker/5054A, NI DAQmx API, Beyond Compare, VW KPM, Doors, IBM RTC, GIMP2, XMind7, WinMD5, Eclipse.
Key Behaviors:
- Collaboration
- Evaluating problems
- Creating innovation
- Competitive drive
Reporting Structure: This role will report to the Electrification Product Manager located in Karlsruhe, Germany.
Visteon Culture: If you thrive in a fast-paced, organizational culture that requires agility, adaptability, and a growth mindset from its employees to thrive and stay ahead of the curve, Visteon is the place. We value high performance and a drive for results. Innovation, risk-taking, and continuous learning help us keep up with the ever-changing landscape of our industry and be Market leaders. At Visteon, you can be more.
