We are seeking a skilled Data Center Technician to join our team. This hybrid role requires strong technical expertise and hands-on experience in data center network management, hardware troubleshooting, and customer support.
* Experience troubleshooting various computer hardware brands, including HP, Dell, Apple, Acer, and Microsoft.
* Experience managing and supporting data storage and backup solutions, ensuring data integrity and availability.
* Knowledge of Cisco routing and switching (Cisco IOS, IOS-XE, XR, and NX-OS).
* Hands-on experience troubleshooting Nexus networks.
* Familiarity with various data center architectures, such as DC-DR and Active-Active DC.
* Understanding of ACI Multipod to connect networks across multiple sites.
* Ability to design and architect data center networks.
* Experience handling escalations and communicating effectively with customers.
* Strong communication skills to collaborate with multiple third-party vendors.
* Experience working with data centers, co-location providers, shipping services, and remote hands services — especially Cisco products.
* Ability to handle multiple tickets simultaneously, with the ability to reprioritize new high-priority tickets as they arise.
* Knowledge of TCP/IP networking and common networking terminology.
* Knowledge of network cabling (including fiber optics).
* Willingness to travel as needed to support hardware/software upgrades in data centers and troubleshoot related issues.
Requirements
- Experience troubleshooting major computer hardware brands (HP, Dell, Apple, Acer, Microsoft) and managing data storage/backup solutions
- Strong knowledge of Cisco routing and switching and hands-on Nexus network troubleshooting
- Familiarity with ACI Multipod for multi-site network connectivity
- Experience working with data centers, co-location providers, shipping, remote hands services, and managing multiple tickets/priorities
- Willingness to travel for hardware/software upgrades at other locations
Job Type: Contract
Contract length: 12 months
Pay: 3.500,00€ per month
Experience:
- Data Center: 3 years (Required)
Location:
- Frankfurt (Required)
