As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
We are on the lookout for a Senior Visual Designer, Design System - (Logistics, Service) to make an impact within our global ecosystem. Join us on our journey to shape the future of local delivery!
Your focus will be on developing and evolving the design system foundations, components, and visual language that power these critical support experiences across our global platforms. This includes the unique challenge of building and integrating a design system solution that connects nine different brands’ design systems, creating a seamless and compelling experience at scale. The solutions you design will need to work globally—supporting more than 70 countries and ensuring consistent, accessible, and delightful interactions for millions of users worldwide.
You’ll be joining our Logistics Service Product Line design team as part of the Self Service Tribe. This team is responsible for building and scaling the Help Center and Customer, Rider, and Vendor help center experiences that help our users solve their problems quickly and easily.
Promote, evolve, and maintain our global design system: Advocate for the system internally, run workshops, refine and expand components, patterns, micro-interactions, and visual language to support diverse product teams.
Lead visual design efforts: Drive the creation of visually stunning, consistent, and accessible UI components that work across multiple platforms and markets.
Define and document guidelines: Create clear, thorough, and user-friendly design documentation in Figma to ensure smooth adoption and implementation.
Drive visual and interaction quality: Conduct design reviews, audits, and refinements to maintain a high standard of visual and interaction design across all products, while mentoring and supporting other designers on best practices.
Collaborate across disciplines and support strategic initiatives: Work closely with designers, engineers, and product managers to ensure feasibility, consistency, and alignment with user needs and business goals, and contribute to design system roadmaps and planning.
Balance consistency and flexibility while championing user-centered design: Ensure the system meets the needs of our diverse brands while maintaining a cohesive global experience, conducting and leveraging user research, usability testing, and analytics to inform design system decisions.
Qualifications
5+ years of experience as a UI or Product Designer with a strong focus on design systems and visual design.Deep expertise in visual design, UI patterns, typography, color, spacing, and motion/micro-interactions.
Solid experience creating and maintaining design systems in Figma (or equivalent tools).
Track record of delivering well-designed, polished, scalable, and accessible components across web and mobile.
Understanding of design principles, responsive design, and accessibility standards (e.g., WCAG).
Ability to balance visual craft with practical engineering feasibility.
Experience collaborating with cross-functional teams in agile environments.
Strong communication skills—able to clearly explain ideas, advocate for design decisions, and provide constructive feedback.
User-centric mindset with experience conducting or applying user research and usability testing insights.
Excellent written and verbal communication skills in English.
Nice to have
Experience with front-end technologies (HTML, CSS, JavaScript) or familiarity with design system implementation.
Experience working across multiple brands, regions, or languages.
Knowledge of design system tooling (Storybook, Zeroheight, etc.).
Experience mentoring junior designers.
Familiarity with accessibility auditing tools and processes.
Additional Information
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.