About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you'll be doing
You will be supporting our SMB and Key restaurant merchants, being responsible for the promo campaigns process execution, making sure we deliver the best experience with restaurant offers to our customers in Germany.
You will have the opportunity to develop your communication and problem-solving skills by aligning with internal stakeholders such as the account management and marketing teams, keeping up-to-date with product developments and new promo and deal opportunities for enterprise merchants.
You will be assisting them in growing at Wolt with a focus on offers and promotions and being a key part of a great Customer Experience. This is a fantastic opportunity to gain experience in the fast-growing food delivery industry and to make a positive impact on the success of our restaurant partners.
Day-to-day in this role you'll:
- Coordinate with a variety of different teams and Stakeholders on the execution of special offers, deals and promos.
- Upload promotions for all cities in Germany.
- Provide after-sales support to improve merchants' performance.
- Work closely with the Account Management Team to drive growth for our partners and Wolt
- Assist in marketing campaigns for our restaurant partners together with the marketing team.
- Analyze the performance of our merchants and identify growth opportunities.
Our humble expectations
- Structured, analytical, detailed, and service-oriented,
- Being highly organized and a self-starter.
- A will to learn new skills and develop your current ones.
- Hands-on approach and willingness to execute and get things done.
- An eye for detail and for impactful content.
- Hands-on attitude.
- You are used to working with tight deadlines.
- Fluent in German and excellent English skills.
- Experience in a support, hospitality, administration, or account management role is a plus.
- Excellent communication skills
What we offer
- Independent work in a dynamic, international team
- A fast-growing tech company with many career opportunities
- Flexible working hours policy + 30 days of paid vacation
- Cool office in the heart of Berlin
- Discount on Wolt orders
- Modern work equipment
- Various soft drinks, coffee and fruits in the office
- Urban Sports Club membership subsidy
- Weekly all-hands meetings and regular team events
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.