Overview:
SOSi is seeking a highly qualified Journeyman Telephone Control Officer (TCO) Specialist to support US Army requirements in the Europe & Africa Area of Responsibility (AOR).
Responsibilities:
**Position contingent upon contract award**
SOSi is seeking a highly qualified Journeyman Telephone Control Officer (TCO) Specialist to support US Army requirements in the Europe & Africa Area of Responsibility (AOR).
- Support the management of DoD-approved commercial mobility devices, including IT provisioning and ticket placement.
- Help ensure authorized user access within relevant systems.
- Assist in the inventory, tracking, provisioning, issuing, managing, configuring, and troubleshooting of mobile communication devices.
- Support the management of mobile services and assist in the development and maintenance of user inventories for communication devices and SIM chips.
- Bachelor’s degree with 3+ years of experience or AA with 5+ years of experience, or high school with 6+ years of relevant experience.
- An active in scope Secret security clearance.
- Certification meeting DCWF 411 requirements: CND or GFACT or GSEC or Security+.
- Proficiency in Microsoft Office suite including Word, PowerPoint, Excel, and SharePoint for document management and various administrative tasks.
- Demonstrated ability to effectively communicate with internal and external stakeholders.
- Proven support experience, assisting contractor management with various tasks and projects.
- Demonstrated history of discretion, independent judgment, and self-direction.
- Normal office conditions with potential to perform duties in deployed locations.
- Core hours of operation are Monday through Friday, 0600 – 1700.
- May be requested to work evenings and weekends to meet program and contract needs.
- It is anticipated that contractor personnel will be required to travel on Temporary Duty (TDY) to various CONUS and OCONUS locations based on USAREUR-AF and Mission Partner requirements.