Company Description
As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
We are on the lookout for a talented Engineer II, Golang - Observability Platform to join our Site Reliability Engineering (SRE) team on our journey to #alwaysDeliverAmazingExperience.
As a member of the Tech Foundation - Developer Platform, you'll support Delivery Hero’s rapid innovation and growth. You'll work on foundational systems that enable faster feature development, security, and reliability across our global engineering community. Every enhancement you make will contribute to our teams' ability to build, scale, and deliver quality features—ultimately impacting millions of users worldwide.
You will join our Site Reliability Engineering (SRE) organization, specifically the Observability team. We are a platform team responsible for building and maintaining the core infrastructure that empowers all other engineering teams at Delivery Hero to effectively monitor their services. Our mission is to ensure seamless telemetry ingestion, from the various services across the company to our observability vendor. We also manage the company's alerting and synthetic monitoring products, ensuring engineers can promptly react to regressions and efficiently debug distributed outages.
This role offers a unique opportunity to blend software engineering with crucial aspects of systems engineering, as a significant portion of our work involves OpenTelemetry collectors configurations and extensive use of Terraform.
In this team you will:
Design and develop robust, scalable, and high-performance GoLang software solutions for critical observability tooling, including our telemetry ingestion pipelines.
Implement and manage OpenTelemetry collector configurations to ensure efficient and standardized data collection across diverse services.
Utilize Terraform extensively to provision and manage our observability infrastructure.
Collaborate with engineering teams across Delivery Hero to understand their telemetry needs and provide effective solutions for monitoring, alerting, and debugging.
Maintain coding standards and actively participate in code reviews, ensuring a high-quality, maintainable, and efficient codebase.
Identify, troubleshoot, and resolve complex technical issues in both software and infrastructure, continuously seeking opportunities to optimize performance and scalability of our observability platform.
Qualifications
What you need to be successful:
This is a software engineering role, therefore we expect strong proficiency in GoLang, with the ability to write clean, efficient, and maintainable code in a production environment.
Experience with cloud services (AWS, GCP) and understanding how to leverage them for scalable and resilient solutions.
Familiarity with containerization technologies (Docker) and orchestration systems (Kubernetes), facilitating the deployment and management of applications.
Possess a solid understanding of scalable distributed systems and event-driven architecture, with a track record of making appropriate architectural trade-offs.
Strong communication skills with the ability to work effectively in a team environment and collaborate with stakeholders across different disciplines, units and timezones.
Nice to have:
Experience with managing telemetry ingestion infrastructure, particularly with Prometheus, Grafana, and OpenTelemetry.
Hands-on experience with Terraform for infrastructure as code.
Knowledge of modern observability concepts and best practices (e.g., SLIs, SLOs, error budgets).
Prior experience in a platform engineering or SRE role.
Additional Information
What’s in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.