At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
As a Consultant, you will be a member of our Professional Services organization working with our Commercial Content products that form part of Veeva's Commercial Cloud, including Veeva PromoMats and Digital Asset Management (DAM). You will be responsible for understanding our customers' business needs, translating business requirements into solution design, configuring the application, and ensuring excellent project delivery on time and within budget.
What You'll Do
- Implementation of a content management platform for life sciences
- Leading business process discovery and application design workshops
- Translating complex client process requirements into a workable solution design
- Overseeing the solution build, test, and deployment
- Creating process documentation and project deliverables
- Planning and establishing post-go-live activities, including ongoing support
- Providing subject matter expertise in Veeva’s Commercial Content applications and defining how they fit into our customers’ software ecosystems
Requirements
- 5+ years’ experience with consulting, project management, account management, or equivalent experience
- Direct experience using digital content management systems
- Experience working with life science customers (pharma, medical device, consumer health, etc.)
- Ability to quickly understand customer requirements and create corresponding solution designs
- Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring high-quality solution delivery
- Proven ability to work independently in a dynamic, fast-paced, and distributed environment
- Ability to travel as required
- Bachelor’s degree or above
- Fluency in English
- Candidate must be based in Europe and have the legal right to work
Nice to Have
- Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc
- Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc
- Experience working with a CRM tool such as Veeva CRM, SalesForce
- An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
- Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)
- Project management certification (e.g,. PRINCE2, PMP)
- Experience with product pre-sales, solution consulting, or engagement management
- Fluency in Italian, French, or German
- SaaS/Cloud experience
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.