Category Operations Lead (all genders)

BestSecret Group
59.035 € - 74.752 € pro Jahr
Berlin
Vollzeit
vor 1 Woche
Job Description
Team: Buying & Merchandising
Job Location: Berlin, Germany, Munich, Germany, Remote, Germany
Position Type: Permanent, Full-time
Work Flexibility: Remote, Hybrid, Onsite
Your Responsibilities
  • Team & Operational Leadership - Lead and manage daily operations for a supply team of ~7–10 members, ensuring execution aligns with priorities, timelines, and quality standards while adapting workload planning to shifting business needs.

  • Performance Monitoring & Process Efficiency - Track team performance using KPIs to identify workload imbalances, bottlenecks, and inefficiencies, taking proactive measures to address them.

  • Coaching & People Development - Identify development needs, offer ongoing feedback, and foster a high-performance, collaborative team culture that supports growth and accountability.

  • Onboarding & Skill Building - Support onboarding and continuous upskilling of team members through structured guidance, mentorship, and training initiatives.

  • Process Optimization & Problem Solving - Analyze recurring issues, contribute to root cause analysis, and collaborate with Process and Project teams to drive workflow improvements and process stability.

  • Stakeholder Collaboration & Escalation Management - Act as the key contact for Buying Leads and cross-functional partners, managing stakeholder expectations and resolving operational escalations effectively.

Your Qualifications
  • Proven ability to lead and motivate an ops team while ensuring delivery, development, and alignment with business priorities
  • Experience in workload planning, performance monitoring, and managing operational escalations
  • Experience in identifying process gaps and driving continuous improvement or standardization initiatives
  • Solid understanding of end-to-end Procure-to-Pay (P2P) processes, with a focus on operational buying activities from purchase order creation and follow-up to inbound delivery and goods receipt
  • Structured, data-driven, and solution-oriented working style, paired with a hands-on mentality and strong ownership
  • Practical experience with ERP systems (ideally SAP), particularly in procurement and logistics modules
  • Strong interpersonal, communication, and stakeholder management skills across all levels of the organization
  • Proficient in MS Office, especially Excel; experience with reporting tools such as Power BI and ticketing systems like Jira
  • Very good German and English skills, both written and verbal, at a business-fluent level
#LI-KF1 #LI-Berlin #LI-Munich #LI-RemoteGermany
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